Return & Refund Policy

Returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, the item must be in the same condition that you received it, unused and, when applicable, in its original packaging. You may also be asked to provide proof of purchase.

To request a return, please contact us at dropw04@gmail.com before sending the item back. We will provide instructions for the return process after reviewing your request.

Items returned without contacting us first may not be accepted.

Damaged, Defective, or Incorrect Items

Please inspect your order when you receive it and contact us as soon as possible if:

• Your item arrives damaged.

• Your item is defective.

• You receive the wrong item.

• An item is missing from your order.

Please provide your order information and, when applicable, photographs or other evidence showing the issue. We will review the situation and work with you to find an appropriate resolution.

Lost or Undelivered Packages

If your package is lost during delivery or has not been delivered within the applicable delivery period, please contact us at dropw04@gmail.com.

We will review the shipment and tracking information and work to resolve the issue.

Return Shipping

Return shipping arrangements and costs may vary depending on the reason for the return and the product involved.

For items that arrive damaged, defective, or incorrect, please contact us before returning the item so we can determine the appropriate return procedure.

For other returns, the customer may be responsible for applicable return shipping costs unless otherwise stated.

Non-Returnable Items

Certain products may not be eligible for return because of their nature or applicable restrictions. If you are unsure whether an item is eligible for return, please contact us before sending it back.

Cancellations

Orders may be canceled within 24 hours of placing the order, provided the order has not already been processed or shipped.

To request a cancellation, contact us as soon as possible at dropw04@gmail.com.

Refunds

Once a return or refund request has been reviewed and approved, we will process the applicable refund to the original payment method.

After we issue a refund, your bank or payment provider may require additional time to process and post the funds to your account.

If you have not received your refund after the expected processing period, please contact us at dropw04@gmail.com.

Contact Us

If you have questions about our Return & Refund Policy, please contact us:

Email: dropw04@gmail.com

We are happy to assist you with return, refund, damaged-item, and order-related questions.